First aid is the immediate care one gives to an ill or injured person until medical care can be obtained. The First Aider’s role includes: recognizing the emergency calling EMS/911, reacting according to your skills, knowledge, and comfort level. In a standard or emergency first aid class, students learn skills and knowledge to handle emergencies such as: bleeding heart attack and stroke anaphylaxis head, neck and spinal injuries diabetic treatment. Having certification in first aid helps you prepare for these emergencies, and provide assistance and care until an advanced medical team arrives.

CPR stands for Cardiopulmonary Resuscitation. The term cardio refers to the heart, and pulmonary refers to the lungs. CPR is the same as Basic Cardiac Life Support (BCLS). CPR is a combination of breathing and chest compressions. Performing CPR increases a cardiac arrest casualty’s chances of survival by keeping the brain supplied with oxygen until the person receives advanced medical care. CPR alone is not enough to help someone survive cardiac arrest. Advanced medical care is needed immediately, and includes the use of medications or a defibrillator. With proper CPR training, whether standalone or combined with a standard or emergency first aid course, can help make a difference in an emergency until help arrives.

AED stands for Automated External Defibrillator. An AED sends an electric shock through the chest to the heart to start the heard beating effectively again. Defibrillation given as soon as possible is the key to helping some people survive cardiac arrest. All of our first aid & CPR classes include AED certification, and teach you skills to handle situations such as: choking situations, respiratory distress, respiratory arrest (when breathing stops), cardiac arrest. 

For more info visit: https://www.firstaidguidetraining.ca/cpr-aed/

CPR Level A is CPR and choking techniques for adults. This course is recommended for those who need to learn how to assist with respiratory or cardiac emergencies affecting a person older than eight years of age. The course is intended for layperson (general public) first aiders, workplace first aiders, Can-Fit-Pro certifications, and others.

CPR Level C is CPR and choking techniques for adults, children, and infants. 2-person CPR for adult and child is also taught at this level. This is recommended for those who need to know how to assist with respiratory or cardiac emergencies affecting persons in different age groups. The course is intended for layperson rescuers, workplace safety teams, lifeguards, police, ECE and daycare providers, PSWs, security guards, and other groups.

CPR Level HCP is CPR and choking techniques for adult, child, and baby victims at a Health Care Provider level. This course includes Level C plus additional skills such as advanced circulation check, rescue breathing, and use of a bag valve mask (BVM). The course is intended for doctors, nurses, paramedics and allied Health Care Professionals (RT, OT, PT, etc). Note: You can also take CPR Level HCP combined with a standard or emergency first aid course. Visit: https://www.firstaidguidetraining.ca/standard-first-aid-cpr-aed/

You will receive your Red Cross certificate upon successful completion of the course, right at the end of your class. All of our first aid and CPR courses include certification from the Canadian Red Cross Society or The certificates meet Canadian Occupational Safety and Health regulations, Ontario’s Workplace Safety and Insurance Board requirements, and are recognized by employers, schools, and safety councils throughout Canada.

First aid and CPR certificates are valid for three years, after which you’ll need to take a recertification course. However, the Canadian Red Cross Society recommends recertification of CPR every year. You should also note that some employers require you to retrain every year.

In Ontario, First Aid Training is regulated by the WSIB; they state “You can renew your standard first aid certificate one time by completing a one-day standard first aid renewal course with the original provider before your original certificate expires. The new certificate will state “renewal” on it.” Visit the WSIB FAQ Section for more info: https://www.wsib.ca/sites/default/files/documents/2019-01/2019_sg_faqs.pdf

As a Red Cross Training Partner, we are able to offer re-certification courses for Red Cross CPR C/AED and Standard First Aid with CPR C/AED or BLS  **Emergency First Aid is not eligible for re-certification in Ontario due to WSIB Regulations.**

In order to qualify for a re-certification course, you must meet the following criteria:

•  Your certificate must be valid (it cannot be expired).
• Your certificate must have been issued by the Canadian Red Cross.
• If you are re-certifying Standard First Aid with CPR C/AED, your certificate must state that you are “certified in” not “re-certified in”.

BLS certificates are valid for one year, after which you will need to take a recertification course. However, the Canadian Red Cross Society recommends recertification of CPR every year. You should also note that some employers require you too retrain every year.

For more info visit: https://www.firstaidguidetraining.ca/basic-life-support/

Blended learning is a combination of online training with face-to-face instruction. Online access will be delivered by email with a link to the course content from the Red Cross. The link will be sent within 1-2 days after your registration. Please note you need to complete online portion of the training must be completed prior to your in-class date. Your in-class session will be conducted for 1 day only. Duration will depend on the course you select. 

For more info visit: https://www.firstaidguidetraining.ca/blended-courses/

You are required to have CPR Mask (pocket mask) for in-class training. You can either buy it online or buy at our location for $7 including taxes.  Here is a picture of the mask PAN5000R-mask.jpg. 

Currently, we don’t need our participants to be fully vaccinated as face masks are compulsory indoors at our locations.

YES, we are registered by the Canadian Red Cross training partner and we offer the full Canadian Red Cross training programs.  All our courses meet WSIB guidelines for workplace First Aid and CPR training. To see the list of WSIB approved First Aid and CPR courses we provide Click here: Courses List.

Blended First Aid Courses combine in-person instruction combined with online theory and information components. Blended learning offers an added level of flexibility with students able to complete the theoretical and informational components of their courses on a schedule that works for them.

Our Blended First Aid Training courses allow students to learn the hands-off portions of the course at their own pace while benefiting from the presence of in-person training for more hands-on instruction.

Just as traditional First Aid helps us understand how to treat physical injuries. Psychological First Aid can help us give treatment to those experiencing the effects of loss, stress, trauma, and grief. Our Psychological First Aid courses place an emphasis on self-care and personal protection while recognizing the signs of psychological distress. The course follows the look, listen, link, live model for identifying and understanding those in need of Psychological First Aid. Psychological First Aid seeks to address the urgent and immediate needs of an affected person in the aftermath of a disaster, and not to provide ongoing therapy. For more information, take a look at our Psychological First Aid Training course page.

Courses are partially refundable (non-refundable $20 administration fee) if cancelled before 3 days (72 hours) prior the in-class training date. On the refund policy website, you can find full details about refunds and transfers. Before submitting your application, it is advised that you read carefully and make sure you agree to the terms & conditions.

Any demands for rescheduling or refunds must be made in writing and sent to info@firstaidguidetraining.ca.  On the refund policy website, you can find full details about refunds and transfers. Before submitting your registration, it is advised that you read carefully and make sure you agree to the terms.

Please be aware our office opening hours are Monday to Friday from 9 AM until 5 PM excluding public holidays, we appreciate your patience.

You can find our full policy here: https://www.firstaidguidetraining.ca/payment-refund-and-privacy-policies/

It may take 7 to 10 business days to process your refund after it has been accepted. We value your patience as we attempt to quickly process any authorized refunds. Depending on your financial institution, it could take a few days for your bank balance to reflect a credit or debit card payment once it has been processed. 

There is a requirement of CPR (pocket) Mask for in-person training. You can either bring your own CPR Mask or buy one at our location.

If you want to take notes, we suggest bringing paper and a pen or a notepad. The manual is still available electronically, as hard copies are no longer given. If you are uncomfortable going barefoot, you might want to bring socks to the course since some of our locations ask guests to remove their shoes at the door.

To ensure your space is secured in the course, prepayment is required at the time of registration. You can contact our office and we can provide details where you can E-Transfer if you cannot pay by Credit Card, Debit Card at the time of registration. If none of the options work for you, please call our office to book over the phone and we will see what we can do to help.

If your group would like to attend a course together, please contact our office by email (info@firstaidguidetraining.ca) or by phone, with the number of spaces you wish to book. We can check the availability and accordingly make space for you to book. You will all need to pay to secure your space at the time of registration. 

If you would like to book a private course for your group we can attend your location.  You can find the request form here: https://www.firstaidguidetraining.ca/group-training-requests/

The minimum charge for a private course is 8 participants. We can provide a course for less than 8 participants, but you will be charged for the minimum group size.